Welcome to the Original Virtual Museum - celebrating Woolworths' century at the heart of British High Street Shopping
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please click a menu button Original Virtual Museum Home Page please click a menu button The Woolworth value store concept is born in the USA please click a menu button Laying the foundations as the first British Woolworth store opens in Liverpool in November 1909 please click a menu button Woolworths rapidly open forty-four stores in Britain and Ireland before facing a World War please click a menu button Bigger, brighter and bolder Woolworth stores in the Roaring Twenties please click a menu button Woolworths go to amazing lengths to keep all prices under sixpence in the Thirties please click a menu button Bravery and defiance during World War II in Woolworths' finest hour. We pay tribute to the sacrifices made and look behind the scenes please click a menu button Redefining the Woolworth brand for modern times in the 1950s, as prices go up and stores get bigger and bigger please click a menu button Superstores in and out of town, a new own brand and the opening of overseas Commonwealth stores during the 1960s please click a menu button Woolworth struggles to keep up during the rapid inflation and change of the 1970s please click a menu button Woolworth stores in more recent times, covering the period 1980-2008 please click a menu button
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Background to the Original Virtual Museum and copyright information about the contents Origins of the firm's legendary pic'n'mix and a century of chocolate, candy and confectionery in the High Street A century of music and entertainment in the High Street from sheet music and gramophone records to CDs and blu-ray discs A century of toys, games and fun in the High Street stores of F. W. Woolworth A century of fashion in the High Street, from paper patterns and sixpenny knickers to an extensive range of award-winning Ladybird clothing A century of cards, pens, pads and books from the shelves of F. W. Woolworth stores Pots and pans, paint and brushes, bulbs and compost and even toiletries - all in High Street Woolworth stores for much of the twentieth century Woolworths pioneered Christmas decorations in the 19th century and supplied presents for our parents, grandparents and great grandparents from their High Street stores Working conditions and pay rates at Woolworths over a hundred years and some of the people behind the brand-name Our cinema, quiz and picture gallery features Visit the new look 21st century Woolworths on line, on the site operated by Shop Direct Group
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Parting of the Ways

The slow 'death by demerger' that launched Woolworths Group plc

 

Kingfisher CEO Sir Geoffrey Mulcahy sought to reassure his management team that the Group's global ambition remained unchanged in Kingfisher Manager magazine in June 1999


The Kingfisher CEO Sir Geoffrey Mulcahy made such a good case for a merger with Asda, that the eleventh hour collapse of the deal gave everyone the jitters. He sought to reassure the investors and staff that the Group had other options, and its ambition to become a global player remained unchanged. A full page article, written by the top man, was included in the June edition of Kingfisher Manager magazine.

But, despite the bravado, pressure was buildng from major investors, whipped into a frenzy by continued adverse media comment. City Editors asked whether the long-serving Chief Executive was past his sell-by date, suggesting that perhaps he had lost his golden touch after eighteen years at the helm of the business. The emerging consensus was that Kingfisher had become large, unfocused and therefore unmanageable, bringing Mulcahy's 'bigger the better' philosophy into question. Columnists suggested the Group should follow best practice and trim down to focus on its 'core activities'. The CEO resisted.

 

Every Big W boasted a large bank of tills near the doors -  enough to rival the largest supermarket

Mulcahy was able to cite good early results from the new Big W stores. Two had opened North of the border in 1999. Work was in hand to open the next two, in Imperial Park, Bristol, and on the site of a former Morrisons at Bradford, West Yorkshire.

He was please to report that sales in the first stores were well ahead of target, with store car parks full to overflowing at weekends.

 

The Woolworths General Store format, which added Superdrug's health and beauty to the traditional range of general merchandise, proved a big hit with shoppers at the Palmer's Green store in North London in 2000/1Another initiative was also blossoming. General Store was the brainchild of Superdrug's Marketing Director, Stephen Round, who was leading the work as MD.

The convenience drugstore was inspired by Walgreen in the USA. It combined General Merchandise from Woolworths, Health and Beauty from Superdrug, and food, wine and tobacco from Booker Distribution.

The team had pinpointed many stores within the two chains' property portfolios where they could join forces and deliver sales growth and a higher return.

 

On 19 September 2000 Sir Geoffrey Mulcahy told Executives from his General Merchandise Businesses that Kingfisher planned to get off the bus, setting the companies free to stand alone. (Inset the Stoke Place Conference Centre, Stoke Poges, where the announcement was made)


By the summer of 2000 the new Health and Beauty chain had grown to twenty stores. All but two had replaced a traditional Woolworths store.

But the following March, when Kingfisher announced a slow-down in profits in Continental Europe, the speculation started again, with fresh demands for action.

Six months later, on 19 September, Mulcahy gave in to the inevitable. He called his hundred top managers to a briefing at the Stoke Poges Conference Centre. He told them that had reluctantly decided to split the Group, believing that this was the best option for everyone. The General Merchandise companies would leave Kingfisher as a £3bn turnover Group with its own CEO.

 

The Agenda for Sir Geoffrey Mulcahy's Senior Managers' Briefing that announced the demerger of the General Merchandise Businesses that (with the exception of Superdrug) became Woolworths Group plc

 

 


Mulcahy assured a sceptical audience that 'GM plc' had good prospects. It would leave on a firm financial footing and would no longer compete for funds with B&Q, Comet and the expansion overseas. The new Group would be substantial, with a turnover in excess of £3 billion generating annual profit of almost £200m.

Kingfisher had lined up a first-class management to lead the demerged Group. This would reunite the High Street group with an old friend, Martin Toogood, who would step up from his role as CEO at B&Q to become Chairman. Top financier Philip Rowley from Kingfisher would be the Group's first Financial Director.

After the session Mulcahy was able to announce the final piece of the jigsaw. He had persuaded another ex-Woolworths Director, Jim Glover, to be the first CEO.

During questions and answers at the end of the session, Mulcahy was asked for further information about the financing of 'GM plc'. He was candid, explaining that Kingfisher owned the freeholds of four hundred of the High Street stores, and had recently acquired the freeholds of the Woolworths and Superdrug Head Offices and their principal depots. Chartwell Land would give these assets to the new Group too make it financially secure.

 

A new magazine 'Shine' for the planned 'GM plc' featured a smiling Jim Glover as a centrepiece. He had enjoyed considerable success in reviving the value credential of Woolworths as Commercial Director before taking on the MD role at Superdrug

 

In the months that followed the meeting, Kingfisher struggled with the details of the split. It became clear that a demerger would not raise any money for the parent. Options for an outright sale to another retailer or a venture capital group were explored. When no purchaser emerged for the whole Group, Superdrug was sold to the Dutch retailer, Kruidvat. This radically changed the dynamics of the demerged company. Shortly afterwards it emerged that Toogood, Rowley and Glover had withdrawn and were no longer involved.

The news left the remaining general merchandise companies in limbo. As a search started for new executives to lead the demerger process, the companies continued with their existing strategies. General Store continued its programme of openings, buying further pharmacy licences and photolabs. The expansion of Big W also continued at pace.

 

Gerald Corbett was the Chairman of the new Woolworths Group plcTo maintain the demerger timetable, a big name Chairman was required. The former Railtrack boss Gerald Corbett was chosen. He needed to rebuild his career after the well publicised problems at the railway infrastructure giant, and brought extensive top-flight experience, including a spell in the retail sector as Financial Controller at Dixons Group.

The new Chairman proved a thorn in the side of Kingfisher. He fought hard to set the newly-named Woolworths Group plc off on a good footing. A public war of words broke out after backchat about his appointment from Kingfisher middle managers leaked to the press. Despite this most analysts observed that the firm was lucky to attract such a heavyweight. They were also complementary when it was announced that Christopher Rogers from Comet would be the Group FD.

 

Demerger prospectuses by the leading brokers explained the new Group to investors. Kingfisher Shareholders would receive one Woolworths Group share for each Kingfisher share they owned.Leading brokers published demerger prospectuses to introduce the new listing. These emphasized the potential of Big W and General Store, and highlighted the success of a Woolworths value initiative and its new Direct catalogue proposition. They reported that the group had a strong management, with three seasoned MDs, Keith Fleming in the High Street, Bob Hetherington in charge of Big Wand Stephen Round heading the General Store project, as well as a big name Retail Director in Steve Lewis.

The other operating companies within the new Group, the 88 MVC music and video stores, wholesaler Entertainment UK, music publishers VCI Group, and leading web brand Streets On Line, each received very little exposure.

 

RetailProperty (part of Retail Week) reported that Woolworths (actually Kingfisher) was close to a £600m property deal - as the firm's assets were disposed of on tough terms as part of the demerger
The small print was of more concern to canny observers. Kingfisher's key goal from the demerger was to raise funds so that it could exercise an option to buy full control of the French DIY chain Castorama and, if possible, also reduce a £1.8bn debt burden. The £300m sale of Superdrug was not enough.

As a straight demerger would not raise any funds, it was decided that the all of the remaining freehold properties would be sold. To maximise the value of these assets, a lock-in guaranteed rental income to landlords for a thirty year period. Rents would be reassessed on a rolling five-year cycle, on an upwards only basis. Woolworths Group was also loaded with £200m of debt, which was said to reflect the value of its stock and fixed assets. The moves raised a further £800m.

 

Writing in London's Evening Standard  on 2 August 2001, the respected journalist Anthony Hilton, who had previously been a strong advocate of Kingfisher and its CEO, was sceptical about the new Group's prospects:

 

Flying solo has its risks

Sir Geoff has an affection for Woolies and claims it has potential for growth, but it is hard to see Woolworths prospering. Not only does it take on £200m of Kingfisher debt in the demerger but a large number of its properties have been sold, with Kingfisher keeping the £600m raised.

Sir Geoff talks enthusiastically of the new concepts for general retailers and of its market leadership in toys, entertainment and confectionery, which gives it a base on which to operate as a discount merchandiser for all the family. But there are just too many predators and competitors. Its market-leading positions do not seem enough when all the trends in retailing seem to be going towards the specialists.

Kingfisher, in contrast, looks in good shape. The demerger has improved the balance sheet by £800m, which on top of the £300m raised a few weeks ago when Superdrug was sold and £200m of property sales in the pipeline, adds up to a £1.3bn reduction in the group's £1.8 bn of indebtedness.
 
 

 

A snapshot of Woolworths Group in August 2001 - one month after demerger. Within three years all but one of the formats would have gone, or been changed beyond recognition

When Woolworths Group plc listed in August 2001, the demerger process had taken almost a year. It had destabilised each of the operating companies, and had prompted a wave of resignations, from people keen to remain with Kingfisher or determined to work for an FTSE 100 rather than a 250 company.

Whatever the rights and wrongs of the demerger process, the acrimony had to be forgotten and the new Group needed to find its feet and move forward.

To everyone's relief, the 25p shares, which had traded at 22p in the grey market before the launch, rocketed to 29p on opening day and remained buoyant. In spite of dire predictions, institutional investors held faith with Woolworths, even after a warning to expect large exceptional items and a slow road to recovery.

The Chairman Gerald Corbett and FD Christopher Rogers promised that the new Group was in safe hands with good long-term prospects. They promised to announce the appointment of 'the perfect CEO' very shortly.

 

Shortcuts to other Exhibits in the Original Virtual Museum

2000s Gallery

2000s Overview    Death by Demerger    New values and a new direction    Visit a Big W store

Market Towns and City Centres     The Smaller Stores    Multi-Channel Retail    Wholesale & Media    WorthIt! Value Comeback

Launch of the Virtual Museum    Meet the team    The Lighter Side    Wooly & Worth    Collapse and Rescue

 

Museum Navigation

Home Page    Recent History Gallery     Visit the new Woolworths on-line

 

If you have enjoyed our Virtual Museum website, why not check out our complete history of Woolworths in a 194 page, richly illustrated paperback book?  A Sixpenny Romance is just £10.99, with free delivery in our on-line shop.
The special DVD, the Wonder of Advertising, is now available in our on-line shop for £7.50 in our on-line shop. A fully illustrated 194 page history of Woolworths, or a selection of professionally authored DVDs in our on-line shop