Welcome to the Original Virtual Museum - celebrating Woolworths' century at the heart of British High Street Shopping
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please click a menu button Original Virtual Museum Home Page please click a menu button The Woolworth value store concept is born in the USA please click a menu button Laying the foundations as the first British Woolworth store opens in Liverpool in November 1909 please click a menu button Woolworths rapidly open forty-four stores in Britain and Ireland before facing a World War please click a menu button Bigger, brighter and bolder Woolworth stores in the Roaring Twenties please click a menu button Woolworths go to amazing lengths to keep all prices under sixpence in the Thirties please click a menu button Bravery and defiance during World War II in Woolworths' finest hour. We pay tribute to the sacrifices made and look behind the scenes please click a menu button Redefining the Woolworth brand for modern times in the 1950s, as prices go up and stores get bigger and bigger please click a menu button Superstores in and out of town, a new own brand and the opening of overseas Commonwealth stores during the 1960s please click a menu button Woolworth struggles to keep up during the rapid inflation and change of the 1970s please click a menu button Woolworth stores in more recent times, covering the period 1980-2008 please click a menu button
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Background to the Original Virtual Museum and copyright information about the contents Origins of the firm's legendary pic'n'mix and a century of chocolate, candy and confectionery in the High Street A century of music and entertainment in the High Street from sheet music and gramophone records to CDs and blu-ray discs A century of toys, games and fun in the High Street stores of F. W. Woolworth A century of fashion in the High Street, from paper patterns and sixpenny knickers to an extensive range of award-winning Ladybird clothing A century of cards, pens, pads and books from the shelves of F. W. Woolworth stores Pots and pans, paint and brushes, bulbs and compost and even toiletries - all in High Street Woolworth stores for much of the twentieth century Woolworths pioneered Christmas decorations in the 19th century and supplied presents for our parents, grandparents and great grandparents from their High Street stores Working conditions and pay rates at Woolworths over a hundred years and some of the people behind the brand-name Our cinema, quiz and picture gallery features Visit the new look 21st century Woolworths on line, on the site operated by Shop Direct Group
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Blooming good - 100 years of flowers, bulbs, seeds and gardening in the High Street stores of Woolworths

A window display promoting the wide range of Autumn Flower Bulbs that were available from Woolworths in the 1930s, some as cheaply as three for one penny

 

Woolworth sold flower bulbs, shrubs, plants and seeds from their High Street stores for ninety-nine years. Even today, if you see a daffodil or tulip in bloom anywhere in the UK, there's a one in three chance that the bulb originally came from Woolworths!

In the years before World War II, bulbs and shrubs were sold loose rather than in packets. Most flowering bulbs like daffodils and tulipss were a single old penny each (½p), rosebuds (grafted small twigs of rose bush) were three pence (1.25p) and hybrid bulbs like prepared hyacinths were five old pence (2p) each.  Tiny bulbs like crocuses and muscari were three for a penny (roughly 7 for 1p).

Each September bulbs, shrubs, plant pots and bulb fibre 'grew' taking about a sixth of the total space in-store !

In wartime F.W.Woolworth played a key role in the 'Dig for Victory' campaign which encouraged Britons to dig up their lawns and borders and plant seed potatoes and other vegetables to help feed the nation. After the long conflict the chain continued to outsell the combined efforts of nurseries and garden centres, with a market-beating selection of seeds, shrubs, roses and garden tools.

A new management repositioned the offer in the 1980s. The chain won a coveted Gold Medal at the RHS Chelsea Flower Show for five successive years. Two roses were named in its honour. The leading grower and long-time friend of the brand, Harry Wheatcroft, styled a hybrid tea rose, Chelsea Gold,  and later a floribunda was also baptized The Wonder of Woolies.

 

 

Tulips and bulbs on sale at the Woolworth store in Staines, Middlesex in around 1930

 

In the 1910s and 1920s many Woolworth customers didn't have a garden, just a small back yard or a simple window box. The retailer aimed to help them to create a splash of colour, or to grow a few vegetables despite the restricted space. Leaflets explained how to achieve the maximum yield. Many of the homes that were built in suburbs in the Thirties had a little land of their own. In some areas a new semi-detached house with electricity, running water and a small garden could be purchased for just £200. Woolworth went to great lengths to attract the new homeowners, opening stores near the new developments and offering tools, brushes, utensils and floor coverings for the house and many varitieties of shrub, plants and bulbs to make the garden bloom.

Some of the price tickets for flowering bulbs from Woolworths' windows in 1939

 

Advertisement for Bees Seeds  from Woolworths - just one penny a packet in 1932.

 

By 1930 the firm had become the stand-out market leader for gardening products, selling millions of packets of vegetable and flower seeds from the leading nurseries, including Bees, Carters and R. & G. Cuthbert. At the time there was no such thing as a garden centre, just a counter at the front of Woolies! To compliment the plants, there were also pots, seed trays, fertilisers and 'bags of dirt'. The compost was sold in vast quantities in small bags with carrying handles for just a penny or two.

 

A wide selection of decent quality garden tools, including spades, forks and rakes from Jenks and Cattell were sold at Woolworths for just sixpence in the 1930s


The Buyer 'cultivated' a tight-knit group of suppliers, rewarding their loyalty with guaranteed regular orders. The partnership anticipated orders for shrubs, roses and bulbs a year in advance.

Each Spring the quantity of seed potatoes and onion sets sold was so large that a whole railway carriage was booked to deliver to each store. The largest branches despatched their horse and cart to collect the stock from the local station, while the rest waited for a delivery from Carter Paterson. Weeks later the process was repeated for rosebushes and shrubs.

Each branch stocked a range of tools that were specially made by Jenks and Cattell of Wolverhampton. They had wooden handles and distinctive scarlet red blades. They sold in vast quantities at the jaw-drop price of just sixpence, which was the equivalent of 2½p at the time or £2.11 each today. Woolworth made a penny on every spade, fork and rake, and tuppence on each watering can.

Many of the shrubs were grown by the nurseries of East Anglia and Cambridgeshire, while the majority of the bulbs were imported from Holland.

 

Six ounces of grass seed for sixpence, or your own hosepipe for threepence from the Window of Woolworths, Church Street, Liverpool in the 1930s

 

 

Other best sellers in the 1930s included rubber garden hoses for threepence, grass seed which was sold loose at sixpence for six ounces (about fifteen pence a kilo at the time), as well as yard-lengths of picket fencing for sixpence (around 3p per metre).

The window display on the right was photographed in Church Street, Liverpool. It was then printed as a postcard and copied right across the chain. The same display appeared in more than four hundred different windows.

 

Huge displays of Autumn Bulbs in the Kilburn High Road, London store in 1939, just days before war was declared

 

Dig for Victory poster produced by the Central Office of Information during World War II.Cuthbert Seeds on sale in the F. W. Woolworth temporary store in Plymouth Market during World War II.  Vegetable seeds helped to support the "Dig for Victory"

Just weeks after the Autumn Bulb display above went on sale in the store in Kilburn, London NW4 went on sale, Britain declared war on Germany. By the following year the sixpenny price limit had gone forever, and instead of flowers the focus was on growing food to supplement wartime rationing and to fill the gap left by a sea blockade which prevented imports from the Empire.

Cuthbert's seeds, a special favourite at Woolworth's, played a key part in the Ministry of Food's Dig for Victory campaign and helped inspire a new generation of gardeners.

 

Displays of R & G Cuthbert's seeds dominate the salesfloor of a Woolworths store in 1948. The picture shows that prices were much higher by 1948 but the store layout was largely unchanged since 1939, despite the World War in the intervening years

 

Woolworths 1948 - and signs as 'is this a record, 2lb 12oz of carrots from a single seed packet from the exclusive supplier, R. & G. Cuthbert.  Not bad! 1.15kg for 2p.

 

 

In the years straight after the war, austerity measures meant that food was rationed more strictly than at the height of the Blitz. Families were glad of the runner beans, carrots and potatoes that they had grown in their flower borders or dug-up lawns.

The High Street stores extended their displays of vegetable seeds to meet strong customer demand. Colourful signs were used to inform shoppers of the exceptionally high yields that could be expected from the R & G Cuthbert range.

"Is this a record," they asked, "two pounds and twelve ounces of carrots from a single fourpenny packet?" (In equivalent terms that would be 1.15 kg for two pence, or around 8¢.)

Sales rose as customers experimented both with traditional varieties and new 'continental' lines. As ever Woolworth had adapted to fit the economic conditions of the time.

The picture above shows that the seed counter was allocated a large space in-store in the Spring. It also shows how seed prices had been maintained in the foreground, while others had risen up to seven-fold compared with the pre-war maximum.

War austerity measures were gradually relaxed. By 1950 the stores were able to supplement the vegetables and compost with flower seeds, shrubs and rose bushes once again.

 

1950s seeds from Woolworths, including the popular Cuthbert brand and a new initiative, own label seeds carrying the signature of the founder, Frank Woolworth, thirty one years after his death


During the Fifties Woolworth gardeners became increasing aspirational. A craze saw many customers building greenhouses and potting sheds. Lawns were relaid and many borders were replanted with flower seeds. The stores responded with staging and larger pots for the greenhouse, and new fertilizers and a choice of half a dozen different grass seeds to suit varying positions and traffic levels in the garden.

In a new departure, executives signed up a string of radio and television personalities to write gardening tips each season, which were distributed in free magazines and leaflets. These were funded by advertising from the major suppliers. This type of celebrity endorsement had proved effective in the USA and was recommended by the parent company. Between 1950 and 1980 Clay Jones, Harry Wheatcroft and Fred Streeter all developed strong followings for their topical tips and gardening calendars. As well as the freebie leaflets, each featured in colour books which were sold at Christmas.
 

The Woolworth Gardener - a free booklet of tips and adverts that was given away by the stores in the 1950s. It encouraged customers to be more adventurous in the shrubs, bulbs and seeds that they grew.

 

Manual and Petrol Lawnmowers were added to the Woolworth range as part of the first out-of-town 'Woolco' superstore, which opened in Oadby, Leicester in 1967.  The mowers and extended range of summer furniture were also sold in the firm's large City Centre superstores in the High StreetIn the 1960s the range expanded as the stores grew larger. It seems strange today to think of a garden centre style of operation in a big city centre store, as the branches were extended to match the size of the chain's new out-of-town Woolco branches.

The new ranges targeted increasingly affluent customers. Large items like wrought iron gates, Atco Petrol Mowers and aluminium-framed Crittall Greenhouses were displayed in-store. At Woolco a chargecard invited customers to 'buy now and pay later'. The popularity of the service encouraged the chain to develop a nationwide customer credit service in the 1970s.

In the Spring and early Summer most of the High Street stores started to sell bedding plants sourced from local nurseries.

Increasing car ownership sparked a new phenomenon that started to challenge the High Street stores' domination of gardening products. Small wholesale nurseries became Garden Centres offering a day out and upscale displays of plants, displayed in- and out-of-doors. Woolworth responded with price cuts to compensate for the inconvenience and parking charge in-town.

From 1976, where space allowed, the firm followed the trend. Back yards in the largest stores were converted to outdoor Garden Centres, where the selection of growing plants could be displayed to advantage. The natural light and ease of watering also helped to extend the shelf life of the shrubs and blooms.

 

By the 1960s the Woolworths gardening offer was looking quite dated in the unmodernised High Street branches

 

Left: King of the roses, Harry Wheatcroft and Newark Woolworths Manager Bill Roe cut the ribbon to open the firm's first Garden Centre in 1976; right: Clay Jones in a Woolworth Crittall Greenhouse. Jones was behind 'The Gardener's Year' - a comprehensive horticulture training package for Woolworths staff


Exploiting their scale, and with support from a wealth of radio and television personalities, Woolworth was able to put on a good show at the Royal Horticultural Society's Chelsea Flower Show. This gained approval from journalists and one very special visitor, H. M. Queen Elizabeth II, as their exhibits won coveted Medals in the 1970s. But, despite the bravado, the Woolworth offer was starting to look outdated in a world of Garden Centres and out-of-town DIY stores. Throughout the decade the management struggled to reinvent the formula. In the end their biggest tactic - buying the rapidly-expanding DIY chain B&Q - is thought to have precipitated a buy out of the American 52% golden share of the British Woolworth subsidiary by a consortium of entrepreneurs and banks in 1982.
 

The new look Garden section of a large Woolworths store in 1986, after the brand was refocused by Kingfisher

 

The new owners took a long, hard look at the business, eliminating many of the ranges across the store and specialising in six specialist 'stories' that Woolworths could be famous for. One of the six was 'Home, Kitchen and Garden', with the firm's horticulture offer getting a full-scale makeover. Shrubs, rosebushes and trees were made more practical with carry-home packaging in bright colours. Each packet included pictures of what the full-grown plant would look like. The largest stores were sold, prompting the elimination of some of the bulkiest products from the range and efforts to remove duplication within the selection. The chain licenced the Cuthbert brand name and used it as an own label for fertilizers, garden tools and accessories, which continued to be supplied by ICI, Pan Britannica Industries and Jenks and Cattell. A selection of supplier brands, including Spear and Jackson tools, were offered at half of the manufacturer's recommended price. The remaining stores with Garden Centres were given autonomy to make purchases from local nurseries within a framework of pricing and display guidelines, allowing them to prosper.

 

The gardening offer in the smaller Woolworths stores in 1986. On the left, a refurbished 'Woolworths General Store' in Egham, on the right the traditional format store in nearby Camberley, which had a Garden Centre. Hanging banners announced that Woolworths was 'The Garden Centre in your High Street'.

 

Further success at the Chelsea Flower Show (where the company won a gold medal each year from 1984 to 1988), prompted the leading grower Harry Wheatcroft to graft a special Woolworth rose - the Hybrid Tea 'Chelsea Gold' in 1987. In 1995, marking the continued success of the gardening offer, the chain was able to follow this up with an elegant Florbunda called 'The Wonder of Woolies', with dainty orange blooms and a good scent. As with every plant sold it was backed by a guarantee that it would grow, or your money back !

 

The Floribunda Rose - 'the Wonder of Woolworth' with delicate orange petals and a good scent, as sold in the High Street stores from 1995 to 2005

 

Despite continuing good sales, profits declined during the 1990s. This reflected both increased competition as Garden Centres consolidated into chains and were able to offer more competitive prices, and the decision of leading supermarkets to stock seeds and packet shrubs as part of their general merchandise offer, along with specials on tools and plant pots. But it also illustrated a more fundamental problem.

For many years internally the company had called gardening 'The Manager's Department', knowing that special expertise and follow-up was required to get the stock on sale quickly and to keep plants watered and stocks rotated. If a Store Manager adopted the department the displays would look good and the plants would sell through at full price. But it would only take a day or two's neglect for everything to look half dead, requiring deep price cuts and sympathetic customers to try to 'rescue' the withering shrubs. Learnings from earlier years like Clay Jones's guides 'for the horti-girl' had been lost.

A key change between 1990 and 2005 was the high labour turnover among Store Managers, now a sought-after commodity by supermarkets keen to enhance their general merchandise offers, and also among the Buying team at Head Office. In the chain's final fifteen years in the High Street Gardening had fifteen different Buyers and fifteen different Assistant Buyers. Without the experience and training the number of poor-looking stores started to outnumber the good ones, putting the gardening offer under pressure. Decline in the 1990s prompted bigger changes after the chain's demerger from Kingfisher, as the new management pursued a 'Kids and Celebrations' strategy, that required the lion's share of store space.
 

A full range of growing gardening on sale in a small 'Woolworths Local' in 2002. After this date the range was scaled back as the firm pursued a new 'Kids and Celebrations' strategy


Woolworths continued to offer a limited range of fertilizers and plant care in the twenty-first century, with most branches offering a limited selection of shrubs and rosebushes in the Spring and early Autumn. After a period in the 1990s when the stores had stocked separate racks of seeds branded Cuthbert and Suttons, even though they were both now owned by the same company and managed from the same headquarters in Torquay, the firm decided to stock only Suttons Seeds and to drop the Cuthbert label from own-brand products.
 

A small range of gardening in one of the last small Woolworths to open, the branch in Antrim, Northern Ireland

A Woolworths gnome, welcomes into the range in 2003

 

The Gardening Buyer had to be imaginative to align the range with the Kids and Celebrations strategy. New products with high child-appeal were added. Special seed kits and starter packs of mustard and cress and other out-of-the-box salads and vegetables proved ideal for school projects.

Garden gnomes became a surprise hit. The new range mixed a traditional style with trendy designs featuring the latest character brands. Paint your own gnomes and plant pots made good Christmas gifts, as something families could do together.

 

Sheds, sectional buildings and workshops were a surprisingly popular addition to Woolworths' Big Red Book Catalogue from 2005-2008The introduction of the mail order catalogue 'The Big Red Book' allowed the firm to offer large items like petrol and electric lawnmowers, strimmers, hedgetrimmers and garden sheds without carrying the stock in-store, with convenient home delivery. Such 'direct' lines, which were delivered from the supplier straight to the customer's home, were among the most profitable lines sold from catalogues and the firm's website.
 

Compare the Meerkat? From the Woolworths Big Red Book, Winter 2008

 

Ironically (given a popular British TV commercial of 2009-11), one product range with its own page in the final Big Red Book (Winter 2008) literally allowed Woolworths customers to 'Compare the Meerkat' (left).

Now Woolies is a dotcom and the future is in the hands of Shop Direct Group, as the brand 'blossoms' on-line. They have a proud tradition to build on.

 

But whatever the future direction, for years to come, each Spring the UK will bloom with the Wonder of Woolies, Chelsea Gold and Cuthbert daffodils, tulips and countless shrubs from the much loved and much missed High Street stores.


Shortcuts to other exhibits in the Home and Garden Gallery

The History of China and Glass at Woolworth     Thrift and economy - DIY at FWW

Leading Lights    Blooming good - seeds, bulbs and plants

Pan-o-rama    The lost departments

Museum Navigation

Home Page   About the Museum   Woolworths History Book

Three Meerkats who are missing Woolworths in the High Street

If you have enjoyed our Virtual Museum website, why not check out our complete history of Woolworths in a 194 page, richly illustrated paperback book?  A Sixpenny Romance is just £10.99, with free delivery in our on-line shop.
The special DVD, the Wonder of Advertising, is now available in our on-line shop for £7.50 with free delivery. A fully illustrated 194 page history of Woolworths, or a selection of professionally authored DVDs in our on-line shop